FAQ

Public FAQs regarding CloudCore and EdgeFlow

Cogniac EdgeFlow Network FAQ
How does the EdgeFlow get its network configuration? Via DHCP on the internet-facing wan0 ethernet port by default. Refer to the EdgeFlow Quickstart...
Mon, 14 Feb, 2022 at 9:08 PM
How does Cogniac handle downtime?
Please check our current system status at https://cogniac.statuspage.io,  where you can subscribe to real-time service status updates.
Thu, 10 Jan, 2019 at 6:34 PM
Are there data limits or API rate limits?
There are currently no strict rate limits for our API.  There are recommended limits to the size of Media files: *Recommend use of multi-part for medi...
Thu, 10 Jan, 2019 at 6:15 PM
Checking EF basic connectivity
For EdgeFlows successful operation EdgeFlow needs basic networking services like DNS and reachability to certain FQDNs at certain ports  Currently the r...
Thu, 10 Feb, 2022 at 9:54 AM
What is the current API version?
Version 1 is current. Please visit the unauthenticated GET request: https://api.cogniac.io/1/version
Sat, 28 Jan, 2017 at 8:41 AM
I keep getting errors - what am I doing wrong?
Please analyze the HTTP response closely - the HTTP error code, the message, and the unique Cogniac error code at the end of the message string. If you can...
Fri, 26 Oct, 2018 at 4:16 PM
Do Cogniac access tokens expire?
Yes. Access tokens will expire after 24 hours. Users will have to re-authenticate after a token has been created and used for 24 hours.
Fri, 26 Oct, 2018 at 4:16 PM
What timezone is used throughout the Cogniac system?
Timestamps throughout the API use UTC/coordinated universal time. Please see the following wiki link for more details: https://en.wikipedia.org/wiki/Coordi...
Fri, 26 Oct, 2018 at 4:16 PM
Do you have SDK's or helpful libraries?
Python Client Library  https://github.com/Cogniac/cogniac-sdk-py C# Client Library https://github.com/Cogniac/cogniac-sdk-csharp Please get in touc...
Thu, 10 Jan, 2019 at 6:17 PM
Mobile app, web app, and API ... Why would I use them all?
Cogniac users frequently use a mix of the mobile app, web app, and the API directly. Both the web app and the mobile app have similar functionality, but th...
Fri, 26 Oct, 2018 at 4:16 PM